The decisions you make before, during and after every customer interaction is extremely essential to be successful on your marketing activities. You need to define your business objectives clearly and have a solid understanding of risks. Furthermore, you must know the interests of your consumers. You will have a great competitive advantage if you deliver individualized messages to your customers while keeping costs at mass-market level.
Organizations which can execute an integrated and customized strategy for each customer segment will drive great value for both business and the consumer. Nevertheless, on an account of lack of time and resources, marketers can not make an in depth analysis of their customer base and marketing practices.
euro.message services offer:
- Determine customers who are most likely to become valuable and concentrate on your acquisition efforts.
- Segment your customer base into significant and manageable groups. Therefore, you can adapt your messages and use your resources accordingly.
- Identify the interests of each segment and in what order they are most likely to purchase, to help drive up-sell and cross-sell strategies.
- Helps you take predictive steps in order not to lose your existing customers.
Using a range of predictive models and segmentation strategies, euro.message LIVE provides you to get to know your customers better and use right resources accordingly.
To know what customers want and when they want it is extremely essential for all marketers. In order to decrease marketing waste and raise marketing efficiency and additionally to have great competitive advantage, entrepreneurs should understand consumer behaviour and their choices. However, only tracking consumer behaviour and gaining information about them are not enough. Marketers should also know how to strengthen and act on the data that they have so that they will not spend a lot of resources on unprofitable consumers.
euro.message LIVE is a predictive modelling and analytics solution which provides you define your most valuable customer segments and predict the best marketing campaigns for all those segments. It helps you to answer all the necessary questions about strategic planning such as:
- Who is most likely to respond to our marketing campaigns?
- Who is our target audience?
- How much should we spend on marketing activities for each customer segment?
euro.message LIVE applies technological analytical models to your dissimilar marketing data in order to help you predict consumer behaviour and it improves the effectiveness of your multi channel marketing activities accordingly. Its open data structure allows you to merge all your marketing data, purchase and practice history and other third-party information into a unified data mart. Later on, it examines that information and offers the right project models related to segmentation, planning and maximum production.
Segmentation models
- Differentiate the most relevant consumers groups according to your particular criteria.
- Determine the consumers most likely to respond to your marketing activities.
- Predict the ROI by developing highest-value consumer profiles.
- Identify consumer segments based on their possibility to respond or act in a certain way.
- Generate consumer segments based on the tactics such as offer, creative, frequency and channel.
Planning and optimization models
- Identify the most relevant marketing tactics for each segment.
- Build a strategic plan for each consumer segment which focuses on the details such as how many times and at what frequency to contact with the customers, using which creative, offer and channel.
- Receive an inclusive test plan which defines test and control cells and calculates best sample sizes for each tactical recommendation.
- Build target audience lists in the most beneficial and practical formats.
- Allocate budget based on the estimated ROI for each marketing campaign.
Advantages of euro.message
- Predict the certain segment profiles to gain maximum profit.
- Improve future marketing results consistently.
- Don't overspend on unbeneficial customer groups.
euro.message presents advanced web analytics tools to its clients in order to use all the data beneficially that they have on their web site. Therefore, it provides you to answer all key business questions such as:
- How do I increase profits from my home page?
- How do I raise the number of leads to my web site?
- How do I appraise and optimize the effectiveness of keyword buys?
- How do I get better in product planning, pricing and promotion?
euro.message offers:
- Web analytics
- Data visualisation
- Search Engine Optimization
- Multi-variant and A/B testing
- Online questionnaires
- Data integration
Omniture SiteCatalyst
You need to have a good web analytics tool in order to be successful in online business optimization. SiteCatalyst provides you gain all data for your visitors' behaviour. Furthermore, it helps you to create actionable and real-time online marketing strategies. Omniture SiteCatalyst helps you to define:
- The most cost-effective paths through your web site
- Where your visitors stay longer on your web site
- What are the key events for success
- How many visitors from different segments visit your web site.
With using Omniture SiteCatalyst you can obtain real-time data to make your decisions at the right times. Moreover, you can have your key performance indicators immediately. You get automatic alerts each time when these indicators move up and down. Additionally with this tool you can measure, analyze and optimize all your multi-channel online activities from one place.
Ominture Discover
When you need to have a deeper data to find the answers of your questions, Omniture Discover enables you to analyze your visitors' data in real-time at all levels. Without being have to choose among response time and level of detail, you can have both to improve online programs and deliver bigger profitability by using Omniture Discover. With this tool you can:
- Define new significant visitor segments.
- Increase site conversion.
- Improve your marketing campaigns and contents.
- Improve web site design and navigation.
- Improve the online consumer experience.
Omniture SearchCenter
Omniture SearchCenter improves your search marketing results in Google Adwords, Yahoo! And MSN and saves you time. The only thing you need to do is to determine your bidding rules and SearchCenter will take care of the rest to increase ROI for you. Omniture SearchCenter offers you:
- Automatic keyword bidding management and bring multiple search engines together in one easy-to-use interface.
- Pay per click management and alerts to help you respond to any movements of your web site's traffic.
- Target the right audience.
- Does not over spend for insignificant adwords and increase your Return On Ad Spend.
- Works together with Omniture SiteCatalyst for better web analytics analysis.
Omniture Test&Target
Omniture Test&Target helps you improve your user experience by testing different content, web site design, landing pages, banners, campaigns and navigation. Thus, it enables you to target particular marketing offers, products and content to dissimilar consumer groups or individuals. With Omniture Test&Target:
- Little or no IT development needed.
- Use tests with HTML, text, dynamic content and images.
- Design a test between different pages.
- Run multiple test at the same time
- Integrate with SiteCatalyst, SeachCenter and your CMS data.
Omniture Survey
With using Ominiture Survey you can have in depth knowledge about the attitudes and opinion of your web site visitors. Apart from that, you will also learn the reasons of their behaviour. You can use Omniture Survey to:
- Identify and launch a survey without any technical or consultant assistance.
- Offer permission based online surveys in response according to consumer actions.
- Control complicated survey flows.
- Better understanding in consumer behaviour.
Omniture Genesis
Omniture Genesis gathers all your online marketing tools in one place. Thus, by being integrated into an analytics-empowered online system, your applications, data and processes will become more efficient. Combining marketing information will bring greater success than using the tools separately. Omniture Genesis can be used to:
- Measure dissimilar applications in SiteCatalyst.
- Determine and target the most valuable consumer segments.
- Increase consumer loyalty.