Search
euro.message Newsletter
Please leave your e-mail address to learn about our new products and campaigns.
Demo Request
Please leave your details if you would like our e-marketing experts to call you to give information about demo and fees.
E-Dialogue
Nowadays, consumers want to do business on their own conditions and in real time. If your marketing activities don't reach to the right audiences or if they don't synchronize with them, this will cause risk at your relationships with the customers. As a result whether you won't be able to obtain new sales opportunities or worst of all you will lose the existing customers. Your enterprise has to track each consumer in real time to sustain a leadership position.
Customers' preferences differentiate from each other and they all have different lifecycle stages. They use a range of communication channels and interact on their own programs. Additionally, they expect individualized service and instant satisfaction at each interaction.
Entrepreneurs have thousands or even millions of consumers. The key factor to success is finding a way to automate more of your customer interaction. You need to have the capability to perform and response, every day and night of a year with minimum dependence on your IT staff. Traditional marketing activities will not be as fast as digital activities and moreover, traditional marketing software will not be sufficient.
Euro Message Live and E-Dialog
euro.message LIVE helps you create multi-step messaging dialogues with your consumers and prospects through their ideal communication channels. It enables you react to key customer events with a variety of predefined messages and follow-ups and provides interactive marketing conversations at every key point in order to obtain desired outcomes. These key events could contain a purchase, an abandoned shopping cart or changes on profile. To build follow-up relations you can add messages and special offers sent through email, mobile devices and the Web.
Shopping cart abandonment programs: When a consumer gives up using an online shopping cart, send an email to encourage him/her to purchase the abandoned product. If you don't get a response, send another stimulating message.
Cross-sell/up-sell programs: When a customer who is already making a purchase online, include a message suggesting him/her to buy related products or accessories in your transaction confirmation email.
Win-back programs: When a regular customer has not shopped online for a while, send him/her an email with a replenishment inducement or promotion coupon to buy.
Lead nurture programs: When a possible customer downloads a document, send a series of emails including detailed information on a regular basis which educate and give opportunities to learn more.
euro.message LIVE launches messaging sequences which includes numerous campaigns and sends via multiple channels. It can integrate easily with your company's marketing systems and individualize your consumers by identifying their key activities or events. Additionally, it helps you to reach your customers at the most receptive times and with the most relevant messages. It guarantees that your emails are sent instantly and securely when consumers take certain actions.
Advantages of euro.message LIVE on e-dialogue
- Send the most relevant messages at the best times
- Automate essential consumer interactions and this provides you more time to innovate.
- Organize the most complicated consumer dialogues with less effort
- Control marketing activities to act at the same times through multiple channels
Campaign Management
To be successful you need tools which hasten your output, enlarge your reach, and supply actionable insight in order to perform intelligent marketing. For larger significance and ROI, you should have faultless access to consumer data and simple ways to leverage that data in your campaigns.
